A competent problem-solver in a variety of IT environments, backed up with 10 years of experience in both technical and customer service roles. Thrives on a commitment to delivering great IT service and learning new technologies.
I consider myself a strong generalist with some specialisation in Microsoft environments, Linux/Unix environments, Storage (SAN & NAS), vSphere and supporting development teams.
My working history has been in a diverse range of business environments. I’ve worked for 3 employee start-ups to 12 person teams supporting thousands of clients. My responsibilities have ranged from providing internal support for SMEs, supporting B2B web applications/services and representing managed services companies as a technician. This diverse exposure has provided me with business acumen.
My goal is to secure a position where I can continue to apply my trade and hone my skills. My career passions are analysing complex problems, implementing robust systems and working with people. My ideal role is in an organisation that has a positive culture and can assist, where possible, to my future career development.
I am A+, Network+ and Microsoft Certified Systems Administrator (MCSA) certified. I have also completed courses in NetApp SAN storage & C programming which assists with any automation & scripting tasks that I have.
I work well autonomously and in teams. I consider myself an outgoing person and when appropriate prefer face to face communication as opposed to a lot of back and forth e-mails.
I think it’s important to be challenged by your role in some capacity to keep yourself growing as a professional and keep your work interesting. I find work where I can take ownership and “sink my teeth” into a complex technical challenge or project the most rewarding.
I believe it’s important to participate in the wider IT community. I respond to questions on online technical forums if I can help and donate to community projects I want to see succeed.
My personal interests and hobbies are Games, Music, Running and Coffee.